As consulting professionals, we focus on our clients' most critical challenges and opportunities.
Our clients value our ability to fully and quickly immerse ourselves in their issues and provide effective and practical recommendations. We work collaboratively with our clients and bring a holistic approach, pan-university perspective, and value-added expertise in the following service areas:
BUSINESS STRATEGY
We work with our clients to develop strategies for addressing challenges and seizing opportunities. Our tailor-made approach helps clients develop strategic position and achieve competitive advantages and transformational changes.
Case Studies
- Advancing a Strategy for a Revised UBCV Tuition Allocation Model
- Strategy for Bursary Allocation for UBCV Post-Baccalaureate Programs
- Creating a Proposal for a Team-Based Primary Care Education Clinic at UBC
- MDI Pricing Strategy Project Case Study
STRATEGIC AND OPERATIONAL PLANNING
We work with our clients to develop actionable, measurable, and effective strategic and operational plans. We also facilitate strategic and operational planning processes for creation of the plans and work with our clients to ensure they have the right performance metrics in place, in operational and strategic contexts.
Case Studies
- Development of the New Faculty of Forestry Strategic Plan
- Development of the Faculty of Law Strategic Plan
- Development of the Department of Medicine Strategic Plan
- Strategic Planning Process for the Faculty of Land and Food Systems (2016-2021 Action Plan)
- Revitalization of the UBC School of Kinesiology Strategic Plan
OPERATIONAL EFFICIENCY AND EFFECTIVENESS
We help our clients improve their operational effectiveness through developing, streamlining, and redesigning processes.
Case Studies
- Operational and Financial Review of the UBC Pharmacists Clinic
- Reimagining the VP Academic Portfolio's HR and Communication Service Delivery
- Implementation of a Prioritization Approach for Project Initiation Requests – Enrolment Services and the SIS Working Group
STRATEGIC MANAGEMENT
In collaboration with the broader Provost Office team, we collectively lead the coordination and execution of calls for proposals aimed to advance the targeted strategies and initiatives underpinning UBC’s Strategic Plan: Shaping UBC’s Next Century. We work with units to support traction and viability of the transition from pilot stage to implementation, connecting successful pilot projects with other SDS services to scale up and move into implementation readiness.
Case Studies
- Advancing the Education Renewal Fund
- Advancing the Strategic Plan: Shaping UBC’s Next Century and bringing the various elements of the plan to life is a priority for the UBC community
DECISION SUPPORT
We work with our clients to assess the feasibility of new ideas by considering market conditions, the competitive environment, stakeholder expectations, infrastructure, process requirements, organizational structure, managerial requirements and financial investments and returns. We provide expertise in the development of models to support evidence-based decision-making.
Case Studies
- Development and Implementation of an Internal Carbon Pricing Policy for UBC
- Supporting Campus Vision 2050
- Assessing the Academic Impact of Expansion into the City of Surrey
- Understanding the Evolution of Academic and Non-Academic Staffing at UBC
- Office of VP International Decision-Making Support
- Formulation of an enrolment & tuition scenario planning model to estimate the institutional impacts of COVID-19
FINANCIAL PLANNING AND SUSTAINABILITY
We help our clients identify potential revenue and cost containment opportunities, and help formulate plans for financial sustainability.
Case Studies
- Development of a Financial and Governance Strategy for the Sports Exercise Medicine Hub at the Chan Gunn Pavilion
- Department of Athletics & Recreation Financial Sustainability Plan and Model
- Development of a multi-Faculty/interdisciplinary approach to program modeling for a proposed Neuroscience program
- Investment Assessment of a Simulation and Digital Dentistry Computer Lab by the Faculty of Dentistry